These policies apply when you place an order with C Society. via the Website, https://csociety.easy.co/ . By placing your order through the Website, you agree to be bound by these policies. 

Capitalized terms used in this Refund and Exchange Policy, unless otherwise defined herein, shall have the meanings assigned to them in the Terms of Service on the Website at

https://csociety.easy.co/legal/refund-policy

For the avoidance of doubt, this Refund and Exchange Policy shall constitute part of C Society, and shall be read together with other C Society Terms and Conditions. In the event of inconsistency between the Terms of Service and this Payment and Shipping Policy, save as otherwise set out expressly, this Refund and Exchange Policy shall prevail in respect of the matters concerning the return, refund and exchange of the products ordered through the Website.

"General"
Except as set out in this policy, all sales are final. We do not accept any exchange and/or refund request unless the item you purchased is having manufacturing defect.

"Non-Returnable Items"
Products/items listed below are non-returnable for any reason whatsoever, whether for refund or exchange: 
1. Figure Of Trading Figures;
2. Bandai Gundam;
3. Funko Pop;
You shall take note of this before placing orders for these Non-Returnable Items.

"Permitted Returns"
You may return the item to us, at your own expenses, within 7 days of the delivery date of your order (“the Return Period”), if the item is faulty due to the manufacturing defect, in accordance with the procedures set out in this section (“the Return Procedures and Requirements”). Manufacturing defect is not applicable to trading card game (also known as collectible card game), and this section shall not be applicable to Non-Returnable Items.

You shall comply with the Return Procedures and Requirements below, in order for you to be eligible for refund or exchange: 
1. you shall ensure that the item is packaged properly, and you shall return the item, together with the receipt, to the location as designated by us within the Return Period; 
2. the item shall be unused, product packaging shall not be tempered with, and the item shall be in the original product packaging.        
In the event that an item is returned to us in an unsuitable condition, or where you fail to comply with this Refund and Exchange Policy, we reserve the right not to accept returns and send the item back to you. Appropriate measures, including legal action, may be taken in the event we discover a misuse of this Refund and Exchange Policy. 

In the event that an item is returned to us in an unsuitable condition, or where you fail to comply with this Refund and Exchange Policy, we reserve the right not to accept returns and send the item back to you. Appropriate measures, including legal action, may be taken in the event we discover a misuse of this Refund and Exchange Policy.